Prevention, a team effort !

Prevention, a team effort !

Wednesday, September 23rd, 2020



Our team is ready to support you in all of your projects and needs.

Since the start of the pandemic, many things have changed, both in our economic context and in our ways of doing things. We wanted to inform you of the adjustment of our services in this direction. Since June, our entire team has been back to work to provide you with the unparalleled service you know. However, some security and prevention measures have been put in place and we wanted to notify you : 



For clients who come to our facility : 

  • Mask is required
  • Only one client at a time in the store
  • Mandatory hand disinfection on arrival
  • You must stay in the red square indicated on the ground
  • We prefer payment by credit / debit card

Note that it is also possible to call us so that we can prepare your order, thus making contactless pick-up possible.

For visits from clients and/or suppliers : 

  • They are limited to essentials and by appointment only
  • Meetings by videoconference are preferred

All our employees, in addition to other measures applied internally, : 

  • Must wear the mask when walking within the company
  • Must disinfect their hands on arrival and regularly throughout the day
  • Must sign the daily log that they have no symptoms
  • Must be tested if there is any doubt

We are therefore implementing several measures to limit the spread of the virus. Our whole team respects these rules and does what they can in this regard, and we hope you will all do the same !

You can reach us at any time for all your needs

For any request for new equipment, you can reach us by phone, Monday to Friday, 8 a.m. to 5 p.m., by dialing (819) 822-4700, option 1, or by sending an email to :

For any repair or technical service request, you can reach us by phone, Monday to Friday, 7:30 a.m. to 4:30 p.m., by dialing (819) 822-4700, option 2, or by sending an email to : 

Outside of normal working hours, you can still reach us by dialing (819) 822-4700 (or toll free, (888) 822-4700), by choosing the option that corresponds to your need so that your call is correctly redirected :

  • For sales, dial 1
  • For repairs, dial 2
  • For technical services, dial 3

For all other questions or requests, you can send an email to :

And to all of you, we ask you to take good care of yourself and your loved ones and to respect the instructions put in place by the government in order to be able to return to a “normal” life as quickly as possible!!

Follow us on LinkedIn.

Return to the list of news